View, download, and export
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I am new!
this system as presently experienced is worthless ---so it can't be right? Can't download any folder or file unless through email
1)don't you have simple step by step instructions to download entire folder or pic without going through email
2)once email pic is received, there is no way to down load it --only drag to desktop giving an unacceptable file of 160kb per pic
where do i find instructions?
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The DOWNLOAD option does appear in Safari, but NOT in Chrome. As Chrome is my default browser I would really like to have the option there as well.
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Hey @Korky K. ,
Thanks for reaching out!
The "Downloads" folder is a default one where all the downloads you initiate from your browser go to. This is specific to your browser (and computer) settings and is not related to Dropbox.
There are ways to change the default location of your (browser's) downloads depending on the one you use and you should be able to find more about how to do this using a web search. The option to change this can usually be found in your browser's preferences or advanced settings.
I hope this helps!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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I have the same problem. Not new to DB or computers. I messed around with the default setting in my browser and it didn't make any difference. Still can't download anything due to DropBox error.
Sorry to hear that @dianne_hodnett - does this persists across multiple browsers and after clearing your cache? Could you provide us with a screenshot of the exact error message you get so we can have a further look into this?
Thanks!
Walter
Community Moderator @ Dropbox
dropbox.com/support
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I've had trouble using Windows 7 with Internet Explorer, forwarded link to my laptop which has Microsoft Edge and no problems downloading. This problem has just occurred with me in the last month. When I click to download a folder the options to download direct or download to dropbox sometimes flash up briefly then disappear.
Same problem.
Really? dropbox? no download option for a file inside of a folder?
Only i see and option to download in the main folder, but if i go inside. No option for download....
Daphne
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
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