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cannot open excel document on dropbox site

cannot open excel document on dropbox site

dyco
New member | Level 2

When I try to open a document there are no choices - nothing happens - I cannot access or edit my document.  This is happening on the dropbox site.  This is happening only on this computer.  Any suggestions?

1 Reply 1

Re: cannot open excel document on dropbox site

Daphne
Dropboxer
Hi @dyco, I hope you're well today!

Could you send me a screenshot of what you see when you try and click the "Open" button?

Do you have the same issue when you try using an incognito/private browsing window, or even another browser?

Let me know and we'll go from there!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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