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change online only to local sync

change online only to local sync

tiinasarlin
Explorer | Level 4
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A suggested solution for changing online only files to local cync was to "sync your files locally (on the top folder level)" .  This is not very helpful, because the problem is how to sync files locally.

So, how do you  "sync your files locally (on the top folder level)" ???

 

I can't see the files in the desktop app and I can't change their sync mode in the web interface. Changing the top level dropbox icon to local sync in the desktop app does not affect the files that are online only. 

 

Something I'm missing here?

/tiina

1 Accepted Solution

Accepted Solutions

Hannah
Dropbox Staff
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Thanks for the update, Tiina!

Selective sync is a feature that helps remove entire folders from your Dropbox folder, to save up hard drive space. Is it possible that you used it before to remove these folders?

If that's the case, you can use the steps in the hyperlinked article, to add them back.

Let me know if that helped!

 

Mod note: updated link in post [last update 2023]


Hannah
Community Moderator @ Dropbox
dropbox.com/support


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4 Replies 4

Hannah
Dropbox Staff
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Hey @tiinasarlin, thanks for posting!

To switch online-only files back to local, you'll need to control/right click on them from the Dropbox folder on your computer, click "Smart sync" and then "Local".

Can you clarify something for me, though? You said that the files don't show up in the Dropbox desktop app. Were they maybe selectively unsynced?

Let me know what you find!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
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tiinasarlin
Explorer | Level 4
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Thanks, but since the files are not visible in the desktop app, I find it difficult to right-click them. The highest level dropbox-symbol is visible and right-clicked to "local" about 100 times. Only a few of the files under it are present locally on my computer.

I can't tell the difference between files being selective or smart (not) synced. Are there different ways to make them appear?
/tiina

Hannah
Dropbox Staff
Go to solution

Thanks for the update, Tiina!

Selective sync is a feature that helps remove entire folders from your Dropbox folder, to save up hard drive space. Is it possible that you used it before to remove these folders?

If that's the case, you can use the steps in the hyperlinked article, to add them back.

Let me know if that helped!

 

Mod note: updated link in post [last update 2023]


Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join!

tiinasarlin
Explorer | Level 4
Go to solution

Thanks, I think I finally found the complete folder structure and could check in some selected sync activity! 🙂

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    tiinasarlin Explorer | Level 4
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    Hannah Dropbox Staff
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