See screenshot below – I got in contact with support concerning the issue. Yesterday’s response, after waiting for about a week: “At the current moment we are not able to disclose the information you requested regarding the bug as we are still investigating this issue.”
Can anyone here tell me when files and folders have mysteriously reappeared?
I would like to compare old backups to see whether my account is affected.
Appologies for that, the information there is not correct, this bug is infact resolved, as I mentioned in my previous post. We'll reach back out to you by email and clarify any further questions you have.
Four days ago I finally got an email from Luke, member of the Dropbox application specialist team: “While some of our users were affected by the described bug I want to be clear, you were not affected. None of your data was no recently restored and there is nothing to worry about here.”
That's what I wanted to know. So the issue is resolved for me.
The link to contact Support isn't working. Many of my folders & files seem to have been deleted (not by me), then restored incompletely. The files that were restored appeared in unusual places in my account. I am still missing hundreds of files. Could you please extend the 30 day file recovery period so affected users such as myself have some time to figure out what files are still missing? My entire account is a mess because of this, and shared folders have caused even more problems.
Community Manager @ Dropbox
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