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double upload photo from I phone

New member | Level 2
New member | Level 2

hi

I always use "camera upload " to save my photo from iPhone to the computer,

but, somehow, I find recently the uploaded file always have 2 "almost the same" file, the original and filtered one. I didn't happen in the past, can anyone tell me how to solve this problem?

1 Accepted Solution

Accepted Solutions
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Re: double upload photo from I phone

Dropboxer
Dropboxer
Hey there @chijenwang
 
From what I understand, you’re seeing both the original photo and the filtered/edited one added to your Dropbox account, is that right?
 
In general, to avoid duplicates, the camera uploads feature checks if a photo or video was previously uploaded and, if it’s been added to your Dropbox, it doesn’t upload it again, even if you delete it from your account.
 
As such, if you apply an edit or filter to a photo:
  • At the same time as when the original is added to your camera roll folder, both the original and the altered version will be added to Camera Uploads folder automatically. 
  • After the original has been uploaded to your Dropbox account, the altered photo won’t be automatically added and you will need to upload it manually.
I hope this helped to some extent! Let me know if you have any other questions. 

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

3 Replies 3
Highlighted

Re: double upload photo from I phone

Dropboxer
Dropboxer
Hey there @chijenwang
 
From what I understand, you’re seeing both the original photo and the filtered/edited one added to your Dropbox account, is that right?
 
In general, to avoid duplicates, the camera uploads feature checks if a photo or video was previously uploaded and, if it’s been added to your Dropbox, it doesn’t upload it again, even if you delete it from your account.
 
As such, if you apply an edit or filter to a photo:
  • At the same time as when the original is added to your camera roll folder, both the original and the altered version will be added to Camera Uploads folder automatically. 
  • After the original has been uploaded to your Dropbox account, the altered photo won’t be automatically added and you will need to upload it manually.
I hope this helped to some extent! Let me know if you have any other questions. 

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Highlighted

Re: double upload photo from I phone

New member | Level 2
New member | Level 2

Is there any way to stop this double upload? My iPhone uploads started doing this too. There seems to be the original picture, and a picture that the iPhone "touches up" without my control. So I'm getting two copies of everything on Dropbox.

Highlighted

Re: double upload photo from I phone

Dropboxer
Dropboxer
Hey @cttvnerd
 
Currently, there’s no option within the Dropbox mobile app to disable the double upload of both the original and the altered photo. 
 
However, as mentioned previously, if you make the alterations to the photo after the original is added to the Camera Uploads folder, then the second/edited version of it won’t be uploaded.
 
I hope this helps!

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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