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Using Firefox have downloaded 7.4GB of a 7.9GB file. Resume continues the process and shows the duration remaining but after a few minutes it stops again with message "Failed - dropbox.com". Have repeated this for many days with no improvement. The target folder shows <file-name>.part file with 7.49GB size. During the resume the <file-name> shows with zero size. Have tried with IE also but with similar results. Am downloading to a local drive to avoid any LAN issues.
Can anyone advise how to solve this problem and download the whole file please?
Thanks.
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Hey, as per your requested way I have cleared all cache & tried download with many other browsers. but still facing same issue 😞
Jane
Community Moderator @ Dropbox
dropbox.com/support
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I am having the same issues and its quite urgent that Idownload my files immediately within the next week.
Can someone please help? And once you've actually come up with a solution can you post it online somewhere easily accessible to people? Reverting back to this post is really ridiculous.
Same exact issue. The download fails at the very last second. The zip is only 1.8GB large with 12 files inside.
Super frustrating to wait through an entire multiple GB download only to fail at the end. When you press "Resume" it just restarts the download from 0. Dropbox is super frustrating to use at times.
I'm sorry to hear you're having trouble with this @vsarpe!
Are you getting any errors for the download? If so, please send me a screenshot of this (excluding any personal info).
Also, do you have the same issue when using an incognito window, or another web browser?
Let me know how it goes!
Daphne
Community Moderator @ Dropbox
dropbox.com/support
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