cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

dropbox app frozen on MacMini OS 10.13.6, won't sync with online files

dropbox app frozen on MacMini OS 10.13.6, won't sync with online files

New member | Level 2

dropbox app frozen on MacMini OS 10.13.6, won't sync with online files

also it quits every 60 seconds, just when I am in the dropdown app trying to sync 10, 

HOW DO I GET THE DROPBOX APP TO STAY ACTIVATED ON MY MAC! 

i've spent hours not completing essential work just to figure out Dropbox sync/app issues

I've already reinstalled the dropbox app on my computer

1 Reply 1

Re: dropbox app frozen on MacMini OS 10.13.6, won't sync with online files

Dropboxer

Hi @ckdragon, thanks for your message!

 

There could be several reasons why the Dropbox desktop application is quitting unexpectedly. Could you first check if you have more than 300,000 files on your Dropbox account?

 

Did you perform an advanced reinstall previously, and have you installed the app with admin permissions?

 

This will help me assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Polls
Are you starting new work habits this year?

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?