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dropbox rewind reports error

dropbox rewind reports error

New member | Level 2

I have had space problems on my laptop. I deleted the dropbox folder.

Now when I go to my dropbox in the cloud, all my files including those which were set not to sync to my laptop are gone.

Lots of deleted files - hopefully all of them

So I went to use dropbox remind and I get a message at stage 1 "pick a day" as follows: There was an internal Dropbox error, but we can still help you use Rewind. Contact support

1 Reply 1

Re: dropbox rewind reports error

Dropboxer

Hi there @mangorobinson; welcome aboard and thanks for using Dropbox!

 

I'm sorry to hear you're having issues with our Rewind feature.

 

Could you please let me know if you get the same error on an incognito window or another browser

 

Thanks!

 

PS: Have you by any chance tried to restore your files though your events page?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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