Showing results for 
Show  only  | Search instead for 
Did you mean: 
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

Showing results for 
Show  only  | Search instead for 
Did you mean: 

dropbox rewind reports error

dropbox rewind reports error

New member | Level 2

I have had space problems on my laptop. I deleted the dropbox folder.

Now when I go to my dropbox in the cloud, all my files including those which were set not to sync to my laptop are gone.

Lots of deleted files - hopefully all of them

So I went to use dropbox remind and I get a message at stage 1 "pick a day" as follows: There was an internal Dropbox error, but we can still help you use Rewind. Contact support

1 Reply 1

Re: dropbox rewind reports error


Hi there @mangorobinson; welcome aboard and thanks for using Dropbox!


I'm sorry to hear you're having issues with our Rewind feature.


Could you please let me know if you get the same error on an incognito window or another browser




PS: Have you by any chance tried to restore your files though your events page?

Community Moderator @ Dropbox

Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Are you starting new work habits this year?

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?