err_connection_refused

[Nosbags]

Can’t seem to connect to Dropbox at all using multiple different browsers and in private /incognito mode. Keeps saying refuses to connect.
Have added Dropbox.com to trusted sites in settings, uninstalled and reinstalled the Dropbox program and browsers. Have also made sure no proxy settings are active along with making sure the program is allowed access. NOTHING WORKS!!!

[Teoo]

Same problem.
Works on smartphone, it doesn't on my PC.
On my PC i have Kaspersky free and nordvpn.

[Jay]

If you have Kaspersky, then it's possible that something in the antivirus is causing this issue. Have you tried disabling that and NordVPN to see if any of them could be the issue here?

[Teoo]

I tried closing both apps, and making a web exception in kaspersky free didn't work either.
I'll try uninstalling tomorrow.
I'll keep you posted.

[BigAl99]

I’m having the exact same program. Works on my mobile, works on my network. Won’t work on any of the browsers on laptop.

[Lusil]

Hey @BigAl99, thanks for joining us here. 

Have you made sure that you have the latest version of your browsers? 

If you have, could you check Jay's post above for some additional troubleshooting?

[Jordanwj]

Same problem. Tried all the troubleshooting options suggested online, no antivirus or vpns installed right now, all firewall settings off and still can't connect on my desktop. The app works fine. Has been like this for a week now

[Lusil]

Hi @Jordanwj, thanks for nudging us on this thread. 

Since you've tried what we've suggested so far, I've sent you a ticket so that we can look into this with you. 

When you have the chance, check your inbox and we'll go from there. 

[cafecaderas]

Same here. Tried all the troubleshooting suggested above ex: disabled antivirus / firewall -  no vpn installed.

PC still, refuses to connect via any web browser. Not sure what else to try

I can connect via mac on same network and phone works fine. Like this for a week now as well. 

[Walter]

Hey there @cafecaderas; thanks for joining the discussion here and sorry you're also having issues with this. 

Can you please let me know if your device's OS and your browsers are up to date, using the most recent stable builds?

As a test, could you create a new OS profile on the affected computer and let us know if you get the same results there? 

[Kristo34]

Same problem! The dropbox.com page does not load on a Windows computer.