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exporting photos to camera roll on ipad

exporting photos to camera roll on ipad

1maryl
New member | Level 2

All of my devices are synced with the dropbox app.  When I choose Export Image, then save to Camera Roll it tells me the picture is saved, but it never shows up in my camera roll on my ipad.  But they show up on my phone just fine.  All other photos are sycned between all devices.  All my settings look correct and I have plenty of space.  Anyone else have experience with this?

2 Replies 2

Re: exporting photos to camera roll on ipad

Lusil
Dropboxer

Hi @1maryl, I'd be more than happy to help with this. 

 

Just to make sure that we're on the same page, are you exporting an image from your Dropbox mobile app to the iPad's or your phone's internal storage?

 

Let me know and I'll make sure to get back to you as soon as possible, thanks!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: exporting photos to camera roll on ipad

1maryl
New member | Level 2

Hi Lusil, yes that is exactly right.  It was still working fine on my iphone, just not my ipad.  Too funny, I just went through the whole process so that I could tell you exactly what I was seeing, and now it is working!  It must have been an issue with the ipad that got resovled with an update or something.  But thank you for your response!

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