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file recovery

file recovery

J47
Explorer | Level 3

I accidentally deleted a folder along with a lot of other deletions a few days ago. When I try Deleted Files options only a few actions show up. I am well within the 30 day period for recovery. Used the link you have given others for events and all of the actions are there including the folder. However, the folder location does not turn blue so you can restore it. I was able to find a previous version of a file that is in the folder and Events let me download it because it turned blue.

3 Replies 3

Re: file recovery

Mark
Super User II

Do you have enough space in your account to recover it?


 


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Re: file recovery

J47
Explorer | Level 3

I'm a pretty small user. Show I have 2.25 GB

Re: file recovery

Jay
Dropboxer
Hi @J47, thanks for joining the Community!

Are some of the folders you're trying to recover shared folders instead?

Are you able to add them back to your account from this page?

Keep me updated with any progress!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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