cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn more about how Connie, a member of the Community, uses Dropbox here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

file showing error

file showing error

Indu_123
Explorer | Level 3

Dear Team,

 

We would like to inform you that for the last two months I'm trying to save the file ( Affiliate ISM-INDIA membership) in dropbox, but it showing some error with the redcross on the particular file only.

We requested you kindly guide me to resolve the issue ASAP.

 

Thanks,

8 Replies 8

Re: file showing error

Mark
Super User II

Does the file name have the brackets in () ?

 

If so delete them 🙂 

 

https://help.dropbox.com/installs-integrations/sync-uploads/files-not-syncing


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: file showing error

Indu_123
Explorer | Level 3

no

Re: file showing error

Walter
Dropboxer

In that case, can you send us a screenshot of the exact error you get @Indu_123?


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: file showing error

Indu_123
Explorer | Level 3

Indu_123_0-1614079995878.png

 

Re: file showing error

Walter
Dropboxer
Can you move it out of your Dropbox folder and then back in @Indu_123

If this doesn't help improve matters, could you try to upload it from the website and let us know if you get any specific error? 

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: file showing error

Indu_123
Explorer | Level 3

How can i upload the file from the website.

 

Re: file showing error

Indu_123
Explorer | Level 3

The file I have saved into my desktop without any error but when I again try to save the into dropbox then it again showing error as same.

Re: file showing error

Walter
Dropboxer
Thanks for sticking with me on this one @Indu_123.

May I reach out via email to have a further look into this with account and device specific information?

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Poll
Are you starting new work habits this year?
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?