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files aren't syncing

files aren't syncing

Roger B.30
Helpful | Level 6

I have 38 links that aren't syncing, So far as I can tell, they're not read-only. Following instructions I found on the site, I tried the command line suggestions, but couldn't figure out what the default instruction (which isn't displayed on the site but should be) was. I tried  a download and reinstall, but that didn't help. How should I then proceed, and what is the default version of the command line?

5 Replies 5

Re: files aren't syncing

Jay
Dropboxer
Hi @Roger B.30, thanks for posting on the Community!

Is this related to your earlier post, or a different issue?

When you say 38 links aren't syncing, could you clarify what you're referring to?

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: files aren't syncing

Roger B.30
Helpful | Level 6

Jay, this is (I think) a separate issue.  As you can see from the image below, the files in question are links to programs, and quite a few  show they aren't backed up, like they used to be. I hope this helps you understand my problem.

Screenshot 2021-04-01 130917.png

Re: files aren't syncing

Jay
Dropboxer
It looks like these are shortcuts to programs, which are tiny files which would redirect to the actual installed program on the computer.

Were you trying to backup the actual programs to Dropbox, or just these shortcut files? 

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: files aren't syncing

Roger B.30
Helpful | Level 6

I'm trying to back up the links, not the programs.

Re: files aren't syncing

Jay
Dropboxer
If you click the Dropbox icon in the system tray, and then the avatar on the top right, and finally 'View sync issues', does it show anything there?

Jay
Community Moderator @ Dropbox
dropbox.com/support


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