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files not being shown after uploaded

New member | Level 2
New member | Level 2

I try to drag and upload files on dropbox website on one of my computer, and it shows files are uploaded, but the files were not showed up on the folders. 

This problem was only happenned to the paticular computer and dropbox was completely fine on other computer.

Anyone knows what's the problem and how to fix it?

1 Reply 1
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Re: files not being shown after uploaded

Super User
Super User

Hello marketingt

Sorry you are having issues.  I am only guessing here, the problem computer has Desktop client installed, correct?  if so, maybe it's not running or maybe it has an older version and it gets stuck.  Can you verify that the Client is running?  Check to see if theres an icon in your System Tray or Menu bar.  Let me know

If there is no Desktop client running, and it's not showing up on the web interface page on that computer, perhaps try a different Browser

 


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