cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Update: Find information on Dropbox support during COVID-19 here
Close

Dropbox files & folders

Get in sync with the Dropbox Community. Our users can answer all of your questions on files and folders. Join a discussion or start your own.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

i have a couple of files in my dropbox that i can't open.

New member | Level 2
New member | Level 2

The extension is .fdv

1 Accepted Solution

Accepted Solutions
Highlighted

Re: i have a couple of files in my dropbox that i can't open.

Dropboxer
Dropboxer
Hi there @edmercier
 
From what I understand, the error message that you’re seeing is through the website for an .fdv file type. Is the error message, “the file type can't be previewed” by any chance? 
 
If so, it's because Dropbox doesn't recognize this file type, as it’s not currently supported. However, if you have a third-party app that supports this file type, you should be able to preview it locally on your computer or mobile device. 
 
If I’ve misunderstood your question, don’t hesitate to get back to me with any additional info and screenshots (omitting personal info) illustrating the behavior you’re seeing. 
 
Thanks in advance!
 
 
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

1 Reply 1
Highlighted

Re: i have a couple of files in my dropbox that i can't open.

Dropboxer
Dropboxer
Hi there @edmercier
 
From what I understand, the error message that you’re seeing is through the website for an .fdv file type. Is the error message, “the file type can't be previewed” by any chance? 
 
If so, it's because Dropbox doesn't recognize this file type, as it’s not currently supported. However, if you have a third-party app that supports this file type, you should be able to preview it locally on your computer or mobile device. 
 
If I’ve misunderstood your question, don’t hesitate to get back to me with any additional info and screenshots (omitting personal info) illustrating the behavior you’re seeing. 
 
Thanks in advance!
 
 
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Polls
Have you been keeping up good habits while working from home?
We've created a working from home cheat sheet to help keep up on those habits, check it out here.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?