View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Upgraded iPhone to iOS 15 and now when I try to save a pdf in Safari using the Save to Dropbox or Dropbox link both error with Couldn’t save content, check your internet connection. The only way to export to Dropbox is to use the Save to Files and then upload pdf to Dropbox. I hope Dropbox will fix this issue ASAP
Jay
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join!
Hey @Fxlarryw, sorry to jump in here, but could you let me know if you have Dropbox enabled as a location in your Files app?
If you do have it, please toggle it off and back on. Then, try again.
Keep us posted with the results.
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Cleared Safari cache on iPhone, it's the only browser I use on iPhone. Still getting error message: can't save content, check internet connection or it only saves an html instead of the pdf
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, give it a Like below to let us know.
Need help with something else? Ask me a question!
Find Tips & Tricks Discover more ways to use Dropbox here!
Interested in Community Groups? Click here to join
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!