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iPhone 12 - new device

iPhone 12 - new device

New member | Level 2

I just upgraded my phone, when I log on my Dropbox acct I can’t see any of my old pictures that were on my last device

1 Reply 1

Re: iPhone 12 - new device

Dropboxer

Hey @Glenys28; welcome to our Community!

 

Could it be that you logged into another account that's associated with another email address of yours instead of the one you were using on your last device?

 

Do you see any sign of your files on our website, be it in your homepage, the deleted files page or even the events page

 

Keep me posted on your findings!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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