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iPhone uploads to dropbox suddenly stopped

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iPhone uploads to dropbox suddenly stopped

Explorer | Level 4

I have been using Dropbox to store photos from my iPhone for years. Every so often, I upload them from my phone camera by opening the app, touching the photo icon and the uploads begin. It is set to use wifi, not mobile data, but that is no different. Until October 6th ago. As far as I know, I did not do anything. Why I try, it says 'All Done for Now' and no photos after that date are uploaded.

 

I am using iOS 14.0.1 on an iPhone 8

 

Thanks in advance!

 

Martin

 

1 Accepted Solution

Accepted Solutions
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Re: iPhone uploads to dropbox suddenly stopped

Dropboxer

Glad to hear it, @mphcoach! Let me know if you need any further assistance in future.

 

Enjoy your week!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

12 Replies 12
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Re: iPhone uploads to dropbox suddenly stopped

Dropboxer

Hi @mphcoach, thanks for messaging today!

 

I'm sorry to hear about this matter. Could you try disabling and re-enabling the camera upload setting on the phone?

 

Is background uploading enabled on the device? Could you attach a screenshot showing the camera upload settings on the app?

 

Thanks!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: iPhone uploads to dropbox suddenly stopped

Explorer | Level 4

I have tried the first option - it makes no difference. Note, I repeat, I have changed nothing since before it was Ok to after it was OK

 

IIMG_5810.PNG

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Re: iPhone uploads to dropbox suddenly stopped

Dropboxer

Could you try uninstalling the app, rebooting the phone, and reinstall it to see if this helps?


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: iPhone uploads to dropbox suddenly stopped

Explorer | Level 4
Cool. That seems to have fixed it.

Thanks

Martin
Highlighted

Re: iPhone uploads to dropbox suddenly stopped

Dropboxer

Glad to hear it, @mphcoach! Let me know if you need any further assistance in future.

 

Enjoy your week!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: iPhone uploads to dropbox suddenly stopped

Explorer | Level 3

I am having the exact same problem. The automatic uploading from my iphone stopped on that exact same date. I have an iphone 7 with the latest version of ios. I unistalled, rebooted and reinstalled. No effect. It says all my photos are up to date even though nothing new has been uploaded for almost 1.5 months now. I have done the things in these help articles. What next?

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Re: iPhone uploads to dropbox suddenly stopped

Dropboxer

Hey there @kitkit; thanks for joining the discussion here and sorry to hear you're having issues with this. 

 

Can you please try turning off camera uploads and then back on using these steps

 

Maybe that will do the trick for you.



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: iPhone uploads to dropbox suddenly stopped

Explorer | Level 3

Thank you, Walter, for taking a look at this topic. I did try that earlier but tried it again just now. Still no change. Argh.

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Re: iPhone uploads to dropbox suddenly stopped

Dropboxer

In that case, could you try reinstalling the app as well @kitkit



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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