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iPhone video upload to Dropbox

iPhone video upload to Dropbox

tnb1
New member | Level 2

I have. 4:05 minute video that will not upload from my iPhone 11 MaxPro to:

Email
Dropbox

The Dropbox message says there not enough space.

Help! Tried for hours and someone waiting on my video.

3 Replies 3

Re: iPhone video upload to Dropbox

Jay
Dropboxer

Hi @tnb1, thanks for messaging the Community!

 

I'm sorry to hear about this. If the Dropbox mobile app is saying there isn't enough space, then it means that your account doesn't have enough quota to store the video, so it can't be uploaded there.

 

Could you check how large the video is on your phone, and how how much quota you've got on the Dropbox site?

 

Keep me posted!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: iPhone video upload to Dropbox

tnb1
New member | Level 2
Thanks for the response. It’s someone’s dropbox the shared with me just to drop the file for the event. I can’t tell how much storage is in her Dropbox she shared.

Re: iPhone video upload to Dropbox

Jay
Dropboxer

Just so you're aware, shared folders take up quota on all active members' accounts. 

 

If they have enough quota on their account, you can ask them to create a file request so that you can upload files direct to their account.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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