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icon on mobile phone app

icon on mobile phone app

Explorer | Level 3

when i double click on a file at the top of screen a mobile phone symbol appears if i click on it dont seem to do much is this a download icon if so where would they download to

 

1 Accepted Solution

Accepted Solutions

Re: icon on mobile phone app

Dropboxer

The files are downloaded from the Dropbox site, and will reside on your phone so you can access them when there is no internet connection. They're still available on the site as usual.


Jay
Community Moderator @ Dropbox
dropbox.com/support


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8 Replies 8

Re: icon on mobile phone app

Dropboxer

Hi @simon dalton, thanks for your message!

 

In order to understand what you're seeing, could you attach a screenshot showing what you're describing? What device are you using? Is this in a browser?

 

This will help me assist further!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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Re: icon on mobile phone app

Explorer | Level 3
Hi
Its a samsung galaxy s9
I would send screen shot cant see anywhere to upload it?

Re: icon on mobile phone app

Dropboxer

If you're not seeing the option to add photos on the forum, try uploading the screenshot to your Dropbox account, and then share a link to it so we can view it here. Thanks!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: icon on mobile phone app

Explorer | Level 3
I have it uploaded to drop box but dont know how share a link

Re: icon on mobile phone app

Explorer | Level 3

Re: icon on mobile phone app

Dropboxer

Thanks for the image. This is the option to offline files onto your phone, allowing you to access that file via the Dropbox mobile app when you don't have access to the internet.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: icon on mobile phone app

Explorer | Level 3
Thank you are these then stored on the phone or still dropbox?

Re: icon on mobile phone app

Dropboxer

The files are downloaded from the Dropbox site, and will reside on your phone so you can access them when there is no internet connection. They're still available on the site as usual.


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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