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intermittent upload fail

intermittent upload fail

SledDawg
New member | Level 2

I've been trying for two days to upload a set of .wav files. They are big, but not huge. I have pruned unused files from my space, and I am not even close to my limit. Two out of six files worked, but took forever. Most ran for many minutes then fail,ed with only a cryptic "server error" message after they failed.

I have tried from two different Windows 10-equipped computers using the web interface. I have no network issues. 

Is there a known issue? 

Thanks in advance.

 

6 Replies 6

Re: intermittent upload fail

Lusil
Dropboxer
Hi there @SledDawg, let's see what we can do here. 

Have you tried uploading the files from another browser or an incognito window?

If you have the desktop app installed, could you try adding it directly to your Dropbox folder? 

Let me know how it goes, thanks!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: intermittent upload fail

SledDawg
New member | Level 2

Thanks for the reply.

I have tried two different browsers (Chrome and Firefox), both using incognito windows, on two different computers. 

I installed the Dropbox app on one machine, but the app would not connect to the internet. 

Still not working.

Will try again today.

 

Re: intermittent upload fail

Walter
Dropboxer
In that case, you could also check if there's an antivirus or a firewall acting up @SledDawg

Keep us posted anyhow! 

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: intermittent upload fail

SledDawg
New member | Level 2

What effect would either of those have? 

The uploads typically fail literally at the last second, at least that's what the "slider" shows. 

And the error message says it's a server error.

 

Anyway, will tyr again...

 

 

Re: intermittent upload fail

Walter
Dropboxer
Let us know of any updates @SledDawg!

Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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Re: intermittent upload fail

huyness
Helpful | Level 6

dropbox has have had problems with firefox for months.  sometimes files will not simply upload, or they will stop at 1% and never finish.  there's already a 7 page thread about this exact problem

 

https://www.dropboxforum.com/t5/Dropbox-files-folders/Upload-has-been-stuck-saying-quot-1-sec-left-q...

 

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