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I attempted to upload and share a 1.16 GB animation file. The upload starts, seems to continue for several minutes, then fails with a server error. My account has 2.75 GB, so I should not be over my quota.
Hey @mdloomis, let's see what we can find.
Are you trying to upload the file through the website?
If you are, try another browser or an incognito window - maybe that will do the trick.
Give those a shot and let me know how it goes, thanks!
Lusil
Community Moderator @ Dropbox
dropbox.com/support
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Yes, through the website. I tried both Safari and Chrome browsers - same result (server error).
BTW, I am able upload other (smaller) files just fine.
Have you tried rebooting the router and made sure that you're not running any third party extensions/plugins on your browers?
Lusil
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
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