How can I locate large files in my account?

[josrazzell]

Hi - I need to filter out the large files stored in my local app so I can find some to delete, free up space and start syncing with the web browser version again. I can't see an option to identify where these large files are - some folders don't show the amount of storage space they're taking so no clues that way - does anyone know a way to do this please? Thanks in advance!

[Hannah · Accepted solution]

Hi @josrazzell, thanks for reaching out to our Community!

While there's no way to find the size of a file or folder in the Dropbox desktop application interface, you can actually use the local Dropbox folder in your File explorer or Finder, which works just like any other folder on your computer.

You can also calculate the size of your files and folders on our website. 

Let me know if you need anything else!

[josrazzell]

Thanks Hannah - I've now deleted lots of large files and the sync is up to date, but I'm still getting the error message that I'm out of space. I've tried the web browser solution to check folder size, but it doesn't show - see the screenshot below - any suggestions for my next step to work out what's wrong? Thanks, Jos

[Hannah]

Thanks for the update, Jos, and happy Friday!

If you go to this page, you'll see how much space you're using and which of it is regular files, shared files, etc.

To calculate the size on our website, try hovering your mouse on the left of the "Members" column header, to see the dropdown menu and select "Size". Then follow the rest of the steps in the article.

Let me know if you have more questions!