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lost files

lost files

gianfrancopierino
Explorer | Level 3

1. dropbox folder in partition D

2. windows 10 reinstalled

3. dropbox reinstalled

4. after sync i have 7 mb of 4,5 gb on my pc

 

 

 

where are my files? i have a bassic account

4 Replies 4

Re: lost files

Lori
Dropboxer
Hi @gianfrancopierino, thanks for posting to our Community! 

Did you have a moment to check into your Deleted files page

Have a look, and let me know what you find! 

Lori
Community Moderator @ Dropbox
dropbox.com/support


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Re: lost files

gianfrancopierino
Explorer | Level 3

You don’t have any recently deleted files

Re: lost files

Lori
Dropboxer
Thanks for the fast reply @gianfrancopierino

And out of curiosity, you're not able to see your content online on www.dropbox.com/home either?

Lori
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: lost files

gianfrancopierino
Explorer | Level 3

online i have the files, that the strange part.

but, between the last sync there were new files on pc... here is the problem....

i managed to recover with recovery software, but without the original name

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Top contributors to this post

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    gianfrancopierino Explorer | Level 3
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    Lori Dropboxer
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