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malware

malware

Arikzi
New member | Level 2
September

 Hi. A virus has infected my account and encrypted all the files.  Is it possible to return the account status 40 days back if I upgrade my account now ?

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Re: malware

Rich
Super User II
September
@Arikzi wrote:

Is it possible to return the account status 40 days back if I upgrade my account now ?

No. Upgrading now does not extend the recovery time for files that have already been deleted.

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Re: malware

Rich
Super User II
September
@Arikzi wrote:

Is it possible to return the account status 40 days back if I upgrade my account now ?

No. Upgrading now does not extend the recovery time for files that have already been deleted.

View solution in original post

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