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mass loss of files

mass loss of files

yulia barannikova
Explorer | Level 3
December

Hello, are files being massively deleted from my account right now? what is happening and how can you stop and restore files?

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Re: mass loss of files

Walter
Dropboxer
December

Hey @yulia barannikova; thanks for posting on our Community and sorry to hear about your missing files. 

 

I'm not sure what might have happened, but could you take a look at your events page to see more information about those deletion events? 

 

You should be able to restore any deleted files from there as well.

 

I hope this helps, Yulia.

Walter
Community Moderator @ Dropbox
dropbox.com/support


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