.mov files are supported but something went wrong
We need more info - when/where/what you doing etc.?
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Hey @kristydsm, I hope you're doing well!
Could you please specify the size of the file?
Does the message appear in a different browser as well?
If so, please send a screenshot of what you see on your end. (Make sure your personal info isn't visible there.)
Thank you very much.
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi @INNOVV T., happy Friday!
Do you notice this kind of behavior on a specific browser? Can you try previewing the files on an incognito mode, or a totally different browser, and let me know more?
Keep me posted!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi @INNOVV T., bin files aren't supported for previewing on the Dropbox site. What type of file it is supposed to be, a video, audio, zip, or something else?
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Top contributors to this post
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Jay Dropboxer
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INNOVV T. New member | Level 2
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Megan Dropboxer
