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moving files into family folder

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moving files into family folder

New member | Level 2

I switched to the family plan and am unable to move files from my regular folders into the family folder.  I get an error saying the files can't be moved.  I do not have the files in question shared.  What do i need to do?

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Re: moving files into family folder

Dropboxer

Hi there @jrmitchellhome, let's see what we can find on this. 

 

Are you trying to move the file from the website, the desktop app, or the mobile app?

 

Could you send me a screenshot of the error message? 

 

Looking forward to hearing back from you!

 

PS. If you have any trouble attaching an image, you can send it along as a shared link.


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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