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mp4 videos not working

mp4 videos not working

brainstormleb
New member | Level 2

hello, I was sharing an mp4 file with my friends with my dropbox link. suddenly it stopped working. can anyone help? it's urgent!!

1 Reply 1

Re: mp4 videos not working

Jay
Dropboxer
Hi @brainstormleb, thanks for posting on the Community!

What is the exact error message you're getting on the site?

Are they able to download the file to preview it on their machine?

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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