cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn more about how Connie, a member of the Community, uses Dropbox here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

need to recover some photos that are not in the deleted file

need to recover some photos that are not in the deleted file

Lisa2021
New member | Level 2

need to recover some photos that are not in the deleted file, is there a number that I can call?

1 Reply 1

Re: need to recover some photos that are not in the deleted file

Mark
Super User II

All your support options are shown at www.dropbox.com/support . However, if they are not showing in the deleted items areas then even with support they wont be able to restore. 

 

Have you checked www.dropbox.com/events to see WHEN they were deleted? Remember that unless you were a paying user at time of deletion files are only restorable for 30 days.


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Poll
Which Dropbox integrations are you using while working from home?
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?