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not syncing to team members account

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not syncing to team members account

ADMIN FCC
New member | Level 2
August

Hi, I'm working with other 3 different usersb ut my account said that business trial ended and files I'm uploading are not syncing to dropbox although I could see and view files they have uploaded.

Theirs are working just fine. How do i solve this issue?

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Re: not syncing to team members account

Daphne
Dropboxer
August

Hey there @ADMIN FCC, thanks for posting here today!

 

From what you mentioned, it sounds like your account may be in a locked after the Business trial ended.

 

Does your Plan page still show that you're part of a team?

 

If so, please check out these steps to either disband the team to revert back to a personal account, or upgrade your account if you'd like to stay with the Business plan.

 

Let me know if this helps!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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