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old files and folders

old files and folders

New member | Level 2

It seems dropBox set up a new account for me today.  What happened to my old account and files?

 

1 Reply 1

Re: old files and folders

Dropboxer

Hi @KennethW1, thanks for your message!

 

Are you certain this is a new account? Is it under a different email, or the same email you previously used?

 

Could you check if there are any deleted files, or any recent events which could explain what has happened to your files?

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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