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password

lstaley
New member | Level 2

I was sent a file link that requires a password. When I clicked on the link I did not see an option to add the password. When I tried to download I cannot access the file. I created my own dropbox and still can not access the file.

1 Reply 1

Re: password

Sanchez
Dropboxer
Hey, @lstaley, welcome to our community! 

How are you accessing this link (mobile, computer)? 

What exactly do you see after you follow the link? Can you send me a screenshot of that? 

Dropbox Shared links can also have expiration dates. This means that if the link has expired, you won’t be able to access it. Could this be the case? 

Let me know!

Sanchez
Community Moderator @ Dropbox
dropbox.com/support


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