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photo downloads to desktop

New member | Level 2
New member | Level 2

Samsun S8+ seems to put photos in the Camera Uploads file, not always a smooth or automatic process, but just today, those photos do not show in the Camera Uploads folder on my desktop. What have I done to do this? It has been doing pretty good up until now. And, two pictures I just took are not in the camera uploads folder yet (15 minutes +). 
Suggestions?

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Re: photo downloads to desktop

Dropboxer
Dropboxer
Hey @ctandrews, let’s see what could have gone wrong together! 
 
In order to focus on that a bit more efficiently, I’d need a bit more info, just to understand your current situation: 
 
  • Have you enabled Camera Uploads on your phone or are you connecting your phone to your desktop app to import these photos? 
  • If your photos aren’t appearing on your Camera Uploads folder at all, then we'd have to check your connection as a great first step & go from there. 
  • Are you seeing any error messages incidentally? 
Please let me know of your findings whenever you have a bit of spare time & I’ll do my best to further advise you on that! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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