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photo upload error message

New member | Level 2
New member | Level 2

getting error message--an unknown error occured reading your media library

1 Reply 1
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Re: photo upload error message

Dropboxer
Dropboxer

Hey @timewaster6848,

As a first step, could you let me know when you get this message? Are you trying to upload a file or a photo through the website, the desktop app, or the mobile app?

Could you also send me a screenshot (without any personal info) of the error?

Any additional info would be very helpful. Thanks!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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