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"Couldn't extract files. Can only handle files up to 512 MB."

"Couldn't extract files. Can only handle files up to 512 MB."

djjones
New member | Level 2

I have 2TB of available storage on my Dropbox account, but am unable to open a ZIP file (approx. 3.2GB) -- instead, I'm getting an error message that says "Couldn't extract files. Can only handle files up to 512 MB." Any thoughts on how best to resolve this? Thanks.

2 Replies 2

Re: "Couldn't extract files. Can only handle files up to 512 MB."

Mark
Super User II

You will need to download it an extract it on a computer.

 

As the error says (and this help doc) you can only preview ZIP files online below 512mb.


 


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Re: "Couldn't extract files. Can only handle files up to 512 MB."

kingcharles
New member | Level 2

This limit is so utterly pathetic in 2021. I had ZIP files bigger than that in the mid-90s. Now I'm dealing with ZIPs of hundreds of gigabytes.

 

My old 386 PC could unzip a 600MB Zip.

 

Dropbox needs to fix this. Is this a code change or simply a configuration change? It is beyond frustrating.

 

I actually CAN'T download a file onto my local computer because there is no fixed Internet where I live (center of Chicago) and I am forced to use cell data for everything. So that solution doesn't work for me. Especially as I would have to download and then upload the uncompressed data afterwards. Just one file would kill off my entire quota of transfer for the month.

 

What is the policy of other storage providers? I can't imagine any of Dropbox's competitors have such a lame limit?

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    kingcharles New member | Level 2
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    Mark Super User II
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