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"NEF Files are supported something went wrong" message

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"NEF Files are supported something went wrong" message

Helpful | Level 5

Can someone tell me what the above message means & what can I do with the images I'm attempting to open?

Thanks in Advance,

  Gena

3 Replies 3
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Re: "NEF Files are supported something went wrong" message

Dropboxer

Hi @gena m.1, thanks for reaching out to us. 

 

Could you try downloading the file and previewing it locally? 

 

Also, could you let me know if you uploaded these files to your account, or if they were shared with you? 

 

Keep me posted!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: "NEF Files are supported something went wrong" message

Helpful | Level 5

I can download the images, but it appears it is only these few that are giving me this message.

I uploaded them to my account. They were not shared.

Thanks for your support!

Gena

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Re: "NEF Files are supported something went wrong" message

Dropboxer

Are the files corrupt when you attempt to view them after downloading, or do they appear normal on your computer?


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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