Dropbox files & folders
Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.
Can someone tell me what the above message means & what can I do with the images I'm attempting to open?
Thanks in Advance,
Hi @gena m.1, thanks for reaching out to us.
Could you try downloading the file and previewing it locally?
Also, could you let me know if you uploaded these files to your account, or if they were shared with you?
Keep me posted!
LusilCommunity Moderator @ Dropboxhttps://dropbox.com/support
Did this post help you? If so, please give it a Like below. Still stuck? Ask me a question! Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
I can download the images, but it appears it is only these few that are giving me this message.
I uploaded them to my account. They were not shared.
Thanks for your support!
Are the files corrupt when you attempt to view them after downloading, or do they appear normal on your computer?
JayCommunity Moderator @ Dropboxhttps://dropbox.com/support
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!