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"Network Error" Downloading zip Files

"Network Error" Downloading zip Files

mia0328
New member | Level 2

I am trying to download several folders with photos in them (roughly 80 MB). Everytime I try to download the photos, it automaticaly starts downloading as a zip file, & gives me a "network error" message JUST before the file is about to finish downloading.

 

I'm not sure if this is a connectivity issue. Are there any solutions? Perhaps a way to download the photos one by one instead of a zip folder?

1 Reply 1

Re: "Network Error" Downloading zip Files

Daphne
Dropboxer
Hi there @mia0328, I'm sorry to hear you're having trouble with this!

Do you get the same error when you use an incognito/private browsing window?

How about with another web browser altogether?

Let me know and we'll take it from there!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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