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"Unable to connect to Dropbox, please make sure yo're connected to the internet or try again later"

Explorer | Level 3
I keep getting this message every time I try to log into Dropbox through the Android app. Running Android KitKat (4.4)
1 Accepted Solution

Accepted Solutions
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Re: "Unable to connect to Dropbox, please make sure yo're connected to the internet or try agai

Dropboxer
Dropboxer
Hey there (@theholybird), following your post here I’ve made sure to run a search on our system, I’ve located your open support request & I can see that you’re in an open discussion with my colleague there. I’ve made sure to include a copy of your comments, in order to gather all relevant details in one email chain. Please include all additional questions you may have on that discussion, as they have direct access to your account on our tools. 
 
I hope that this gets clarified soon for you & I’m always here in case you’d need further assistance in any way. Wishing you a wonderful week ahead! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

1 Reply 1
Highlighted

Re: "Unable to connect to Dropbox, please make sure yo're connected to the internet or try agai

Dropboxer
Dropboxer
Hey there (@theholybird), following your post here I’ve made sure to run a search on our system, I’ve located your open support request & I can see that you’re in an open discussion with my colleague there. I’ve made sure to include a copy of your comments, in order to gather all relevant details in one email chain. Please include all additional questions you may have on that discussion, as they have direct access to your account on our tools. 
 
I hope that this gets clarified soon for you & I’m always here in case you’d need further assistance in any way. Wishing you a wonderful week ahead! 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

Heart Did this post help you? If so please give it a Like below. 
 Did this post fix your issue/answer your question? If so please press the 'Accept as Best Answer' button to help others find it.
 Still stuck? Ask me a question! (
Questions asked in the community will likely receive an answer within 4 hours!)

View solution in original post

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