Dropbox files & folders
Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.
It's been happening for several weeks: I attempt to use the Dropbox app (v. 222.2.2, currently) on my Android phone (v. 9, kernel 4.9.112-15805288) to upload photos and it stays on "Waiting to upload...".
I have gone through all the solutions I've found on the forums (clearing cache, logging out and back in, uninstalling and reinstalling the app) but the problem persists.
Transferring data between my mobile device and the central server is one of the main uses for my account (and why I'm paying for the service, which I am thinking of discontinuing if the issues persist--don't get me started on how each update to the web-client makes it more confusing and unusable).
Thank you for the quick response! I apologize that I haven't been as speedy in mine.
On further investigation, it appears to only be an issue when using the cellular network (which, unfortunately, is where I tend to be when needing to upload pictures); when on WiFi the uploads do not hesitate and go through as expected.
If you're using camera uploads to do this automatically, have you made sure to have your cellular data usage enabled?
If you're not using camera uploads or you've checked it already, have you contacted your service provider by any chance?
Thankfully that spam that just posted reminded me to respond.
The trouble seems to be when I am inside at work uploading over my mobile network, as my work building has a cellular repeater. The problem goes away when I go outside and my phone connects directly to a tower. Downloads are fine via the repeater, but uploads have a problem.
Anyway, I don't believe the fault lies in the app.
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.Sound good? Let's get started.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!