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"You don’t have permission to create a link to this file"

"You don’t have permission to create a link to this file"

Explorer | Level 3

Hello, I am trying to get the links of 2 files on my personal Dropbox. I've been trying on the Desktop App and with my Brave Web Browser but to no avail I still can't get the link of my file so I can send it to an employer. Any way to solve this issue?

7 Replies 7

Re: "You don’t have permission to create a link to this file"

Super User II

If the file is not shared in a shared or a Team folder then it sounds like your sharing rights have been revoked. 

 

The only way to resolve is via support at www.dropbox.com/support


 


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Re: "You don’t have permission to create a link to this file"

Explorer | Level 3
That is possible even with my own dropbox?

Re: "You don’t have permission to create a link to this file"

Explorer | Level 3

I don't understand what you mean about being able to resolve this via support. It only says that you can either contact a ChatBot or here in the community.

Re: "You don’t have permission to create a link to this file"

Explorer | Level 3

I tried chatting with the Chatbot nothing worked.

I tried searching for the solution at support directory nothing worked as it keept saying that I have to get permission from the owner or something, I am the only one and only owner of my account and I am being shut out im not able to get a link for a file that I am supposed to bring to my employer.

Re: "You don’t have permission to create a link to this file"

Explorer | Level 3

I am just as frustrated as you are. You're not alone. Mine experience the same thing and the support here has been appalling.

Re: "You don’t have permission to create a link to this file"

Explorer | Level 3

I know right? I actually have a file that I have link to add it to my application for a job. But I just can't. All options in the support section is just you troubleshoot it yourself, chat with a bot, or open a thread here.

Re: "You don’t have permission to create a link to this file"

Dropboxer

Hi @jirwandi & @Jamry; I'm sorry to hear about this. 

 

As it sounds like your shared links may have been banned, I'd recommend getting in touch with our Support team to investigate further. 

 

Just make sure to use an incognito window without logging into any account and fill out this form with as much information as possible along with an email address we can reach you. 

 

I hope this helps!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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