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"computer backup" issue with cacls

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"computer backup" issue with cacls

Helpful | Level 5

Hello — I been trying to get the (beta) “computer backup” to work on 2 of my computers linked to my DB account — It seems that there is some sort of issue with (windows) cacls —

 

Does anyone know how the file/folder layout is setup – it seems to me if I have  multiple computer and they all have a “documents” folder the layout would need to look something like


I:\dbx
+--device01
| +--desktop
| +--documents
| \--download
+--device02
| +--desktop
| +--documents
| \--download
\--device03
+--desktop
+--documents
\--download

 

 

Is this the case? Any info would be appreciated

4 Replies 4
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Re: "computer backup" issue with cacls

Dropboxer

Hi Frank P E., thanks for posting on the Community!

 

When using the automatic computer backup feature, each device connected would have their own ‘My PC’ folder with the device name on it, and then the selected subfolders in each one.

 

If you need any further assistance, please let me know!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Re: "computer backup" issue with cacls

Helpful | Level 5

Hello -- thanks for the info --  I see now how the files/folders are moved around ---  this did break my backup software since the config file was saved in c:\users\me\documents and now  the files were move to dropbox\my pc (dev)\documents the software could not find the. it seems that in my case I still have c:\users\me\documents  but there are no files, if any. saved there 

 

does dropbox still monoitor c:\users\me\documents?   

 

now if I set up a junction point at c:\users\me\documents to point to dropbox\my pc (dev)\documents would that work? 

 

Highlighted

Re: "computer backup" issue with cacls

Dropboxer

Hi @Frank P E., if the computer backup is disabled, then Dropbox won't monitor the c:\users\me\documents folder.

 

Junction points to the Dropbox folder aren't recommended as it can result in unexpected behavior in the app, such as performance issues, and even data loss.


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
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Highlighted

Re: "computer backup" issue with cacls

Helpful | Level 5

ok --  so when this feature works, it  resets the "shell folders"  registry key  to now point  "documents" from %userprofile%\documents  to ...\dropbox\my pc(<device>)\documents. As I noted my backup software  save  its config file in %userrprofile%\documents   which now does not exist, so are you saying if issue the command 

 

mklink /j %userprofile\documents  ...\dropbox\my pc(<device>)\documents 

 

it can cause data loss? how?   without this junction point my  backup software breaks 

 

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