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Re: recover deleted files within 30 days

recover deleted files within 30 days

Josanne de Graaf
New member | Level 2

I have a free account. Deleted documents in dropbox today. But those have also been removed from my PC with Mcafee. I read that you can restore files within 30 days. How do I do that? pretty panicked so any tips are welcome. Thanks in advance. greetings josanne

1 Accepted Solution

Accepted Solutions

Re: recover deleted files within 30 days

Mark
Super User II

Files that are permanently deleted are, unfortunately, not recoverable. 


 


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Re: recover deleted files within 30 days

Mark
Super User II

Hi @Josanne de Graaf 

Follow: https://help.dropbox.com/files-folders/restore-delete 


 


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Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: recover deleted files within 30 days

Josanne de Graaf
New member | Level 2

 

Hi Mark, it appears to have been permanently deleted, someone from service is now looking to see if it can be retrieved in another way. probably not.

Re: recover deleted files within 30 days

Mark
Super User II

Files that are permanently deleted are, unfortunately, not recoverable. 


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

View solution in original post

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