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recover photos

recover photos

New member | Level 2

Hi,

 

I hope that someone is able to help me. All my wedding photos have gone. The folder is still there but all the photos have gone. I don't know how long the photos can stay on there before being deleted but surely I should be notified that they will be deleted?! Please help!!!!

1 Reply 1

Re: recover photos

Dropboxer

Hi @clawrence, thanks for posting today.

 

I'm sorry to hear about your missing files, let's try and locate them together. Were the photos stored on a folder in your Dropbox account? Do you see any recent events or deletions?

 

Otherwise, was it via a shared link that you could access from the website, without needing to login?

 

Any other info or screenshots would be helpful!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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