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How can I remove a folder that was shared with me? without asking the sharer to remove it for me. I wanted to increase my storage since it's almost full due to the shared files. hope someone can help me with this
Jay
Community Moderator @ Dropbox
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Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi @Jay, thank you for the reply.
If I temporarily remove/delete one folder within the shared folder, how can I return it? and will it affect other users that have access to the file?
The shared folder consists of different folders and there are 4 members in that.
Jay
Community Moderator @ Dropbox
dropbox.com/support
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Hi everyone, I am sure this is asked regularly but I can't find an answer to my scenario when Googling, and Dropox doesn't seem to want me to talk to a human at their end.
I have an account I use occasionally to do some work for someone else.
They share folders with me, full of lots of videos and other large files - and needless to say my account is out of space.
I don't need access to most of these folders anymore - so I want to stop the share with me, to free up my account. I don't own the folders or files.
Obviously I don't want to delete the folders/files for everyone, just remove them from my account.
I did find some instructions online that said to go to the Share button and there should be an X beside my name - but I don't see anything that looks like that. The Share drop down box only has 'share with Dropbox' or 'send a copy' as options. If I click the wee account circle that shows the folders/files are shared with me, it just pops up with my email but no options to disconnect or similar.
I am on a Basic plan and using a Mac (Safari and Firefox).
I am sure this is super simple, but I can't work it out - so any advice welcome. Thanks!
Hi @shaross, happy Monday!
In order for you to remove your access from the shared folders, you'd need to follow these steps. Want to give this a go, and let me know if you have any questions?
Thank you!
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi, I am using a Dell laptop and am having similar issues - when I click the share button I cannot see anyone's email addresses and have no option to click into anything. It just tells me that 4 people can edit but no way to see who they are or amend them. Any help greatly appreciated.
Hi @AdminAnswers NI, welcome to the Community!
Do you mind sharing with us a screenshot of what you see exactly on your end? Please make sure there’s no personal info showing.
Nancy
Community Moderator @ Dropbox
dropbox.com/support
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Hi there, I am experiencing the same issue and can't seem to find the steps you list either. How do I remove myself from a shared folder? Thanks!
Hey @Caitlinml, thanks for the nudge here.
The steps to remove your access from a shared folder can be found here.
I hope this helps!
Hannah
Community Moderator @ Dropbox
dropbox.com/support
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Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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