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search function

search function

daniellemc42
Explorer | Level 3

What happened to the Dropbox search function? In probably the last week or so something has changed and I'm not longer able to search for files as easily. I have to type almost the exact name of the file in order to find the one I'm looking for which kind of defeats the purpose. I looked in preferences and there don't seem to be any related to search.

3 Replies 3

Re: search function

Hannah
Dropboxer
Hey @daniellemc42, thanks for joining us here on the Dropbox Community!

Are you talking about the search function on our website

If so, can you please try searching for a file, while logged in to your account on a different browser or an incognito/private browsing window, to see if you have a different behavior?

Let me know how it goes!

Hannah
Community Moderator @ Dropbox
dropbox.com/support


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Re: search function

daniellemc42
Explorer | Level 3

Hi Hanna, 

 

Thanks for the response. I'm talking about the search in the desktop app. I'm running Windows 10. For example, there is a file called 2020-21 letterhead.  I used to be able to type letterhead alone and find the file, but now it no longer brings up that file. It seems like search is prioritizing contents of files before names of the files. 

Re: search function

Hannah
Dropboxer
Thanks for updating me on this, I hope you had a great weekend!

Can you try reinstalling (without uninstalling) the Dropbox application, to see if you have a different behavior?

Hannah
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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    Hannah Dropboxer
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    daniellemc42 Explorer | Level 3
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