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selective sync issue

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selective sync issue

Explorer | Level 3

I want to use Dropbox Basic to just have a way to share a file with friends...copy the link to the file and email it to them...

 

Problem is Dropbox want to sync My PC and  Documents and Downloads.

 

I  can use selective sync and uncheck Documents, uncheck Downloads, and uncheck My PC.  Only foilders left on dropbox should be my Public folder.  But, when i click Update, then apply, I still get the Out of Space message...then I go back into Sel;ective Sync and MY PC folder and Documents and Downloads are still checked, even though I saw them unchecked earlier.

 

I don't want to sync ANYTHING other than my PUBLIC Dropbox folder.

 

Thanks!!

1 Accepted Solution

Accepted Solutions
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Re: selective sync issue

Dropboxer
Dropboxer

Hi @captjoe777, thanks for messaging the Community!

 

It sounds like you enabled the automatic computer backup feature in the Dropbox desktop application. Could you first try disabling the computer backup from Dropbox using the steps in the above article to see if this helps?

 

Afterwards, you can move the folders and files back to their previous locations, which will also delete them from the Dropbox account online.

 

 

Let me know how it goes!

 


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

5 Replies 5
Highlighted

Re: selective sync issue

Dropboxer
Dropboxer

Hi @captjoe777, thanks for messaging the Community!

 

It sounds like you enabled the automatic computer backup feature in the Dropbox desktop application. Could you first try disabling the computer backup from Dropbox using the steps in the above article to see if this helps?

 

Afterwards, you can move the folders and files back to their previous locations, which will also delete them from the Dropbox account online.

 

 

Let me know how it goes!

 


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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Re: selective sync issue

Explorer | Level 3
That was the issue...thanks for the quick reply!!😊😊
Highlighted

Re: selective sync issue

Dropboxer
Dropboxer

Not a problem, @captjoe777! If you need any further assistance, please let me know.

 

Enjoy the rest of your week!


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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Re: selective sync issue

Explorer | Level 3

Hey Jay...

 

I'm trying to do the same thing I did on my iPad but now trying to do it on my Surface Pro 4 laptop.  I've followed the steps but I'm still running out of space?  It looks like it's still trying to back up my Surface....I have 3 folders in Dropbox...called 

1. 1Password.agilekeychain

2. My PC (Joe-Surface-Pro-4)

3. Public

 

How do I stop Dropbox from having the My PC folder?  Again, all I want in Dropbox is the 1Password folder and the Public folder.

If i try to delete the My PC folder it starts making changes ON my Surface.

 

Thanks!!

Highlighted

Re: selective sync issue

Dropboxer
Dropboxer

Did you have the computer backup feature enabled on another device, or this same one? If it was a different PC name, then it sounds like you've enabled computer backup on your Surface Pro as well when you installed the app. Try the steps in my earlier post to disable it completely. 


Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
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