cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Check out the Dropbox cheat sheet for getting started in 2021 here!

Dropbox files & folders

Get in sync with the Dropbox Community. Our members can answer all your questions on Dropbox files and folders. Join a discussion or start your own today.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

selective sync options are not retained

selective sync options are not retained

New member | Level 2

Hi 

I am using macbook pro (macOS Catalina (Version 10.15.7)

 

Starting today (at least I noticed it today), my dropbox client stopped remembering the selective folders to be synced. Meaning it will by default show all folders selected when I opened it with the intention of adding a new folder. This is a disaster as now I have to repeat ALL my choices again and again every time I need to add a new folder to this list. Please help!

1 Reply 1

Re: selective sync options are not retained

Dropboxer

Hi @Menon, thanks for messaging the Community!

 

Could you try reinstalling the app using this link, without first uninstalling it, and then reboot the device to see if this repairs the app?

 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Polls
Are you starting new work habits this year?

Work Smarter with Dropbox

The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.

Sound good? Let's get started.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?