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selective sync / smart sync

selective sync / smart sync

Frank P E.
Helpful | Level 5

Hello — I had no luck with support on this issue – maybe someone out there could give it a shot.

 

When installed dropbox on my win10 laptop, I opted to do a “selective sync” so only certain subfolders to include on the computer.

Now fast-forward to today and now I need to include one of the omitted (sub)folders. I when to the preferences menu, and the sync tab. I found the subfolder I needed and selected it.

 

After a few minutes I tried to access one of file in the newly added subfolder and the process seem to be waiting for something to download. I then started to look at the files in the new subfolder and to my surprise all the files were links in this format:

 

12/08/2018 14:51 <SYMLINK> WEU12549_RT-AC86U_QSG.pdf [C:\Dropbox\Network\asus\rt-ac86u\WEU12549_RT-AC86U_QSG.pdf]

 

Now I know that there is a new sync option “smart–sync” — I DON’T have this option turned on but when I added the subfolder is used this link schema. I then had to go to the file explorer and using the context menu select -> dropbox -> smart sync -> local to get the “actual” file on the computer.

 

Is this how this process works now — using these two steps to get the actual files on the computer

2 Replies 2

Re: selective sync / smart sync

Walter
Dropboxer

Hi there @Frank P E.; thanks for posting on our Community!

 

As you noticed, when using Selective Sync, and choosing to sync a folder you had previously excluded on the desktop client, you may notice the files appearing with a grey cloud icon beside them. This means that the files are ‘online-only’ which means that you can see and interact with these files as normal, but they take up practically no space on your computer.

 

Through our Smart Sync feature you now have greater control and can sync only the folders or files you need by right clicking, choosing Smart Sync and then selecting 'Local'. This helps optimize your hard disk usage.

 

Once we have returned these 'online-only' files/folders through Selective Sync you can now see the files and folders and then proceed with re-downloading only the content you need and want.

 

If you'd like to completely disable the Smart Sync feature, you can opt out from the system extension following these steps. 

 

I hope this helps, Frank!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: selective sync / smart sync

Frank P E.
Helpful | Level 5

Hello -- Thanks for your reply --- I think opting out of the "Symlink" I think is a bit overkill ---

 

All I would want Dropbox, Inc to do is say in the help/doc for  "selective sync" is that when a previous  omitted folder is  now  "selective (re)synced" to the device,  that is would be Instantiated on the device as "symlinks" and if the actual data is also resided on the device, then second step  would be  required to use the system (file)explorer  (or the dropbox explorer) and change the files/folders from symlinks to local files using the dropbox context menu to do so

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    Frank P E. Helpful | Level 5
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    Walter Dropboxer
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