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storage.....

storage.....

Kizzy
Explorer | Level 4

Hi...

My Dropbox says it's full and I'm out of storage. I signed in, downloaded to my MacBook, then deleted almost all that was on there but it's STILL showing as full. I'm not the most tech-savvy so what am I doing wrong? Please someone help!

1 Accepted Solution

Accepted Solutions

Re: storage.....

Lori
Dropboxer
Any time, Kizzy! 

I'm also delighted this isn't a burden for you anymore @Kizzy.

Give me a nudge if you have any other questions.

Lori
Community Moderator @ Dropbox
dropbox.com/support


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3 Replies 3

Re: storage.....

Lori
Dropboxer

Hey @Kizzy, welcome to our Community! 

Do you receive the storage message on the desktop app, or the website? 

When you access your plan's page here, what do you find regarding your account's quota? 

Let me know of any updates.


Lori
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: storage.....

Kizzy
Explorer | Level 4

Hi Lori!

It seems to have caught up with itself this morning and the “full” message that wouldn’t go away has....gone away. Thanks so much for replying! 
Kizzy

Re: storage.....

Lori
Dropboxer
Any time, Kizzy! 

I'm also delighted this isn't a burden for you anymore @Kizzy.

Give me a nudge if you have any other questions.

Lori
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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    Lori Dropboxer
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    Kizzy Explorer | Level 4
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